Reports
Families’ Commission
Rather than looking at individual cases a commission was set up to help let families’ experiences be heard and form improvements to the service.
“For the individuals in question, nothing can change the experiences they have had, and the impact on their families. Their loss of faith in the services and systems that they believed were there to help and support them is profound. They have found the complaints procedures inadequate, not least because, where they have had their complaints upheld, the promised actions have rarely materialised. Neither have they been recorded on case files, meaning that the same injustices can be perpetuated.”
Commissioner’s reports
Reports to the Minister for Children and Families by Eleanor Brazil - Children’s DFE Commissioner.
Ofsted reports
Into Herefordshire ‘INADEQUATE’ Children’s Services.